Welcome to Reserbed - Travel Marketplace!
Effective Date: [08/08/2023]
- Acceptance of Terms and Conditions
Hello traveler! By accessing and using our Travel Marketplace, hereafter referred to as "Reserbed," you are agreeing to join this adventure under the following terms and conditions.
- Discover What We Do
At Reserbed, we're here to make the entire process of planning and booking your trips easy for you. Our goal is to provide you with an exceptional and hassle-free experience. Here, you'll find everything you need for your travels, from accommodation options to transportation, exciting excursions, and unforgettable activities. We act as intermediaries between service providers and you, the adventurer seeking unique experiences.
Furthermore, you're not alone on this journey. We offer personalized attention and support at all times. We want you to feel accompanied every step of the way, from selecting your services to returning from your trip.
- You Play a Vital Role
As you immerse yourself in the Reserbed experience, it's crucial to ensure that you have the legal capacity to accept and comply with these terms and conditions. This will enable you to establish valid agreements that enrich your journey.
3.1. We fully understand the value of your data and the importance of your privacy. Therefore, we wish to inform you that your data will be protected with us. Additionally, it's vital to provide accurate and truthful information. This will allow us to provide you with exceptional service tailored to your individual needs and preferences.
At Reserbed, we deeply care about our community, which includes both our valued users and our precious providers. To maintain the integrity of our platform and ensure everyone's safety, we reserve the right to assess the authenticity of the provided information. This way, we can detect suspicions of fraudulent activity or false identities.
- Making Convenient Reservations and Payments
At Reserbed, we strive to make your reservations and payments as convenient as possible. Here's how we take care of your peace of mind:
4.1. When making a reservation through Reserbed, you have the option to choose between paying the total amount indicated by the provider upfront or splitting it into comfortable interest-free monthly installments. Regardless of the option you choose, it's important to note that you must complete the payment in full before you begin enjoying the reserved service.
4.2. Payments will be managed through secure and easy options that we have integrated into our Marketplace. On some occasions, we might temporarily hold payments to ensure security, such as in the face of potential charges or fraudulent activities. However, we want to assure you that we'll always keep you informed and be transparent in these processes.
4.3. Furthermore, to provide you with even more flexibility, we offer the option of reservations with interest-free payments. We want you to be able to plan your trip in a way that suits your financial needs best.
4.4. Our priority is to provide you with confidence and security in your transactions. If you have any questions about payments or encounter any issues, our support team is at your disposal to assist you with whatever you need.
You can rest assured that we take care of every detail to ensure your reservations and payments are reliable and convenient. Ready to bring your travel plans to life, with payment options tailored to you!
- Easy Changes of Plans and Refunds
We understand that plans can change, which is why we want you to feel secure using Reserbed. Here's how we handle changes and refunds:
5.1. Each provider has their own rules for changes and refunds. To avoid misunderstandings, we recommend carefully reviewing these policies before making a reservation. In each service listing, you'll find a section on Terms and Conditions outlining these regulations. We want you to have all the information you need to make informed and worry-free decisions.
5.2. If you need to make a change to your reservation or have any questions, our customer service team will be delighted to assist you. Whenever possible, we'll do everything in our power to make the process easy and convenient for you.
5.3. Additionally, in the case of unforeseen situations, such as unexpected changes in your travel plans, we'll try to work with you and the providers to find flexible solutions. Your satisfaction remains our priority.
Remember that we're here to provide you with peace of mind and comfort at every step of your travel experience.
- Your Peace of Mind is Our Priority
At Reserbed, we take your safety and well-being seriously. We want you to know that we work in collaboration with verified providers and professional service providers who meet our quality standards. Furthermore, for your peace of mind, these are monitored at all times to ensure you receive the service and treatment you deserve.
6.1. You can trust that the products and services you find on Reserbed are genuine and available if you see them listed. We guarantee that we only offer the best to our users. We also offer a best-price guarantee, ensuring that you're getting the best possible deal.
6.2. In case you encounter any inconvenience during your experience with Reserbed, we're here to support you in any way we can. While we can't assume full responsibility for situations beyond our control, we'll do our best to guide you and find solutions together. Your satisfaction is what matters most to us.
Remember, we're with you every step of your travel adventure!
- Protected Creativity
The content you see on our Marketplace, such as logos, trademarks, images, and texts, are the property of their respective owners. Let's respect the creativity behind them.
- Changes and Farewells
At Reserbed, we value your trust in us. We're committed to providing you with high-quality service and maintaining an exceptional experience. However, we reserve the right to make changes to Reserbed or even bid you "farewell" at any time if we detect malicious use or behavior contrary to good practices. But don't worry, if this happens, we'll keep you informed at all times.
- Compliance with Laws and More
At Reserbed, your peace of mind is our primary focus. That's why we want you to know that we operate in full compliance with the laws of Cancun, Quintana Roo. We are committed to offering you a safe and reliable experience at every step of your journey.
Your safety and satisfaction are our priorities. Therefore, we want to inform you that we have all the necessary licenses and certifications to ensure professional and quality service. You can be sure that we work hard to provide travel experiences that meet the highest standards. This way, you can enjoy to the fullest without worries!
- Always in Touch
If you have any questions, ideas, or simply want to say hello, feel free to get in touch with us. We're here to make your travels an incredible experience!
Enjoy to the fullest and happy travels!